fbm gaming Privacy Policy – How We Handle Your Personal Data
Last updated: 2025. This Privacy Policy explains what personal data fbm gaming collects from users in the Philippines, how it is used, stored, and protected, and what rights you have regarding your information. By using the platform, you agree to the practices described in this policy.
1. Information We Collect
When you register and use fbm gaming, we collect several types of information to provide and improve our services. The categories of data we collect include:
- Account information: Your full name, date of birth, email address, mobile number, and username provided at registration.
- Identity verification data: Government-issued ID details or other documents required for Know Your Customer (KYC) compliance under Philippine regulations.
- Payment and transaction data: Philippine Peso (₱ / PHP) deposit and withdrawal records, preferred payment channels, and transaction timestamps. We do not store full card numbers or sensitive payment credentials.
- Device and browser data: IP address, device type, operating system, browser version, and unique device identifiers collected automatically when you access the platform.
- Usage data: Pages visited, games played, session duration, bet history, and interaction logs used to analyze platform performance and user experience.
- Cookies and tracking data: Session cookies, preference cookies, and analytics data collected through your browser. See Section 3 for details.
2. How We Use Your Information
fbm gaming uses the information we collect for the following purposes:
- To create, verify, and manage your player account on the platform.
- To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
- To comply with legal obligations, including anti-money laundering (AML) requirements and age verification under Philippine law.
- To detect and prevent fraud, account misuse, and unauthorized access.
- To personalize your experience, including showing relevant promotions and game recommendations.
- To communicate important account notices, security alerts, and policy updates via email or SMS.
- To analyze platform performance and improve the overall gaming experience for all users.
- To enforce our Terms and Conditions and Responsible Gaming policies.
We do not sell your personal data to third parties for marketing purposes.
3. Cookies and Tracking Technologies
fbm gaming uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:
- Essential cookies: Required for core site functions such as maintaining your login session and securing your account.
- Preference cookies: Store your language and display settings so your experience is consistent across sessions.
- Analytics cookies: Help us understand how users navigate the platform so we can identify areas for improvement. Analytics data is aggregated and does not personally identify individuals.
You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features. Continued use of the fbm gaming platform after being notified of our cookie practices constitutes your acceptance of them.
4. Data Storage, Security, and Retention
fbm gaming stores personal data on secure servers using industry-standard encryption. We implement technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, access controls limiting who can view sensitive data, regular security audits, and secure backup procedures.
We retain your personal data for as long as your account is active and for an additional period as required by applicable Philippine law and regulatory guidelines — typically up to five years after account closure. Transaction records may be kept longer if required by financial regulations. When data is no longer needed, it is securely deleted or anonymized.
5. Sharing Data with Third Parties
fbm gaming does not sell or rent your personal data. We may share your information only in the following limited circumstances:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso through authorized local payment channels. These providers are bound by confidentiality obligations.
- Regulatory and legal authorities: When required by Philippine law, court order, or government authority, including compliance with AML regulations.
- KYC verification partners: Third-party identity verification services used to confirm player age and identity in compliance with local requirements.
- Platform service providers: Technical partners who help operate the platform (e.g., hosting, security monitoring) under strict data processing agreements.
Any third party receiving your data is contractually required to protect it and use it only for the specified purpose.
6. Your Rights, Minor Protection, and Policy Updates
Your data rights: As a player on fbm gaming, you have the right to access the personal data we hold about you, request correction of inaccurate information, and in certain circumstances request deletion of your data where it is no longer required for legal or operational purposes. To exercise any of these rights, contact our support team using the email below.
Protection of minors: fbm gaming strictly prohibits registration and use of the platform by anyone under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has registered, the account will be immediately closed and any data will be deleted. Parents or guardians who believe a minor has created an account should contact us immediately.
Policy updates: fbm gaming may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify registered users of significant changes via email or through a prominent notice on the platform. Continued use of fbm gaming after such updates constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact us: If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to our support team. You can also visit our FAQ page for common questions, or refer to our About Us page for more information about the platform.
Questions About Your Privacy?
Visit our FAQ for quick answers about your account data, or log in to manage your account settings and preferences directly.